Firstsource committed to create jobs, expand operations and investment across the UK

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Firstsource Solutions Limited a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, today reiterated its commitment to growing operations across the UK. Firstsource will invest to create around 1,000 new jobs over the next 12 months across South Wales, the Midlands and cities in the Northern Powerhouse.

Supporting UK employment and growth

Operating in the UK since 2006, Firstsource has grown rapidly to reach over 5,000 employees across six regional sites. It serves market leading UK companies across retail banking, insurance, media, telecom, utilities and life sciences.

Firstsource is increasingly focussing on impact sourcing, helping create employment in areas where unemployment is high. To date the business has hired 1,250 employees in the UK through impact sourcing initiatives. The company will strengthen this in the coming year by exploring new operating models including satellite offices and flexible working to offer employment opportunities to a wider talent pool across the UK.